PRIVACY POLICY

This Privacy Policy explains how SwansClothes collects, uses, stores, and protects your personal information when you visit or make a purchase from our website. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect certain information to provide and improve our services.

Personal information may include your name, billing and shipping address, email address, and phone number when you place an order or contact us.

We also collect technical and usage data automatically when you visit our website. This may include your IP address, browser type, device information, and browsing behavior through the use of cookies and similar technologies.

2. How We Use Your Information

We use the information collected for the following purposes:

To process and fulfill your orders, including payment processing and delivery
To communicate with you regarding your order, inquiries, or support requests
To improve our website, products, and services
To detect and prevent fraudulent or unauthorized transactions
To comply with legal obligations where applicable

3. Sharing Information with Third Parties

We only share your information with trusted third parties when necessary to operate our business.

These may include:

Our eCommerce platform provider (WooCommerce) to manage store operations
Payment processors such as Stripe or PayPal to securely handle transactions
Shipping carriers such as USPS, UPS, FedEx, or DHL to deliver your orders

These third parties are authorized to use your information only as necessary to provide their services and are expected to maintain appropriate data protection standards.

We do not sell or rent your personal information to third parties.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website performance.

Cookies help us remember your preferences, understand how visitors interact with our site, and improve functionality.

You can choose to disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.

5. Data Security and Storage

We implement reasonable technical and organizational measures to protect your personal information.

Our website uses SSL encryption to secure data transmission during checkout and other sensitive interactions.

While we take appropriate steps to safeguard your data, no method of transmission or storage can be guaranteed to be completely secure.

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data under applicable laws such as the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA).

These rights may include:

The right to access the personal information we hold about you
The right to request correction of inaccurate or incomplete data
The right to request deletion of your personal information
The right to object to or restrict certain types of data processing

To exercise any of these rights, please contact us using the information provided below.

7. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take steps to delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page with a revised effective date. Continued use of our website after changes are made constitutes acceptance of the updated policy.